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Candle-Making Workshops FAQs
Public Workshops
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Do I need any experience to join a workshop?
Not at all! Our workshops are beginner-friendly and guided step-by-step.
How long do workshops last?
All our workshops last between 60 and 90 minutes.
What are the class sizes and how long does each session last?
Workshops are limited to a maximum of 12 guests to maintain an enjoyable, interactive atmosphere. Scented Candles and Massage Candles workshops generally run 1¼ to 1½ hours. Wax Melts workshops tend to run a bit longer, 1½ to 2 hours.
What do I take home from the workshop?
You’ll take home one finished candle (scented or massage) or a set of wax melts, depending on your workshop. If you join a Wax Melts workshop, you will also receive a complimentary wax warmer + tea lights so you can enjoy your melts right away at home.
Note that massage candles need about 2 hours to fully set, and regular scented candles need about 1 hour. You’re welcome to pick up your candle later the same day or on another day if you prefer not to wait.
Do you accept walk-ins?
Walk-ins are welcome if there are remaining slots for the next class. We please ask walk-ins to either call in advance or show up 10 minutes before the start of a class so that they can be properly accommodated.
What is the cancellation policy?
We understand that plans can change. Our workshops have limited seating, and materials are prepared in advance. For this reason, the following cancellation policy applies:For bookings of 1 - 5 guestsFor bookings of 6+ guestsCancellations made at least 48 hours before the start of your workshop are fully refundable.Cancellations made at least 7 days before your workshop are fully refundable.Cancellations made less than 24 hours before the workshop, as well as no-shows, are non-refundable.Cancellations made less than 4 days before the workshop, as well as no-shows, are non-refundable.You may also reschedule your booking up to 48 hours (7 days for large parties) before the start of your workshop at no extra cost, pending availability. Reschedule requests made less than 48 hours (7 days for large parties) before the workshop begin are treated as cancellations and are non-refundable. If you are unable to attend, you’re welcome to send a friend in your place at no additional cost, just email us their name prior to class.By booking a workshop, you acknowledge and agree to this policy.
What happens if I'm running late for my class?
Please plan to arrive 10 minutes before your workshop so you don’t miss the introduction and setup. If you arrive late, you may miss the opening explanation and instructions, but you’ll still be able to follow our recipe cards, and our team will be happy to help you get up to speed when possible. Just note that we can’t extend the class time, and late arrivals may have a shorter experience.
Can I bring my own drinks?
Our studio is BYOB-friendly. To maintain a comfortable environment for everyone, we only allow seltzers, beer, and wine as alcoholic beverages. Guests must be 21 years or older to bring or consume alcohol on the premises.
Can I bring food?
To ensure a clean and safe environment, we kindly ask that food not be brought into the studio once the workshop has started and until everyone has finished pouring their candle. This helps us avoid any mess and prevents the mixing of food smells with our carefully selected scents. If you need a quick snack, please enjoy it away from the workshop tables to avoid disrupting the experience for others. Thank you for your understanding!
How long will my candle be held at the studio?
We usually hold candles for 2–3 weeks. If you need more time, please reach out! We’re happy to hold them longer when arranged in advance.
If candles are left unclaimed after 3 weeks, they may become part of our Second Chance Candles program. Through this program, we sell unclaimed candles and donate 100% of proceeds to local charities.
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